Andromo Auto Renewal
On 3rd May 2020 I asked you that "Is this subscription will be automatically renewed or should I pay manually?"
Then I got the following answer from you:
Then I decided to use only the first month as you said it'll not take the payment automatically. I waited till the end of the month.
On 3rd June 2020, Suddenly I saw automatic payment taken place and my bank card was charged US $28
After a moment I logged into Andromo account and hit the "cancel subscription" link.
But payment is already gone, so I emailed you by asking for a refund.
I hope you can issue a refund as I'm not using the second month for a single day.
I also contacted Stripe.com regarding this automatic renewal and they told me to first ask from Andromo.
My andromo account email: udaya@onlanka.net
Please check my email and do the needful. Thank you!
Comments
@UdayaArunakantha your issue already closed via support.
I logged into Andromo account and hit the "cancel subscription" link.
But payment is already gone, so I emailed you by asking for a refund.
I hope you can issue a refund as I'm not using the second month for a single day.
I also contacted my bank regarding this automatic renewal and they told me to first ask from Andromo.
My andromo account email: jonasbofolos@gmail.com
Please check my email and do the needful. Thank you!
gamesteam
You have already been refunded and support has replied you.
Regards