subscription

I already processed my payment but still my account in trial. how long before they they activate the PRO account and why is it not automated procedure after payment. i have Pro Plan subscription i paid on 24th each month, yesterday 24 august i paid 28$ with a visa card like always when i checked today my bank account i see Andromo paid twice 28$ and i receive today an email told me my Subscription has expired !!!! please activate my subscription again. i have a great experience with Andromo, please don't change my mind

Thank you

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