UNAUTHORISED ACCOUNT RENEWAL

user_#987209user_#987209
in General Discussion

Hello Andromo Team,

I never authorised my account be renewed. Kindly reverse.

Meanwhile, it is appalling that my card details was saved in your system and I cannot remove it from my account. Please look into this.

Comments

  • RomanJulyRomanJuly
    edited January 2021

    user_#987209

    You are already refunded. Subscription means you subscribe for charging every period of time. You can cancel subscription in account settings if you don't want to continue. There is nothing about ''unauthorized account renewal''

  • NatashaMNatashaM

    I can't seem to cancel the monthly subscription either. Why is there no button. Please unsubscribe me.

  • NatashaMNatashaM

    This company is scamming people. Look at their google reviews!

  • NatashaMNatashaM

    1/5 on google review

  • RuveeAppsRuveeApps

    @NatashaM you should direct chat with them on your account. and also send them to email. They will respond to it.

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