EgorEgorov
EgorEgorov
About
- Username
- EgorEgorov
- Joined
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- Confirm Email, Member, Administrator, Moderator
Comments
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Fix is on the way. Builder has been updated and I'm looking forward for your tests, please try to reproduce or confirm it doesn't anymore.
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It opens on its own, after the splash Well sounds like a bug, a huge one. Send me the packageName to support@andromo.com and mention my name so that it gets routed to me. Please attach the full video and if possible also the exact APK that triggers …
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Now see how the app is working: On the screen titled "Ultimas notici..." did you click on any of the items in the list or the Interstitial Ad appeared on it's own? And can you please tell me the packageName of that App where this is repeat…
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Hello. We definitely never show ads behind Activities (including the Splash screen). Not only this would be a huge violation of Ad SDK rules but also utterly useless. Ad is loaded while the Splash screen is being shown and then presented to the use…
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We're on it to fix sleep issues for Android 10.
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Hello. I have reviewed your recent cases with support. I can see that you have got a definitive answer for two of them and did not get back to us so I conclude that these two questions were fully answered. I can see two other cases where it is a …
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We have update some email settings today, this should get better. Please let me know if you still don't get build reports by the end of the day.
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@StudioAppsCreate oops, my bad. Splash screens are with no logo. I thought we might slip the branded splash screens into production but we didn't.
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@tones702 2. No we cannot show you stats from other developers. 5. Want larger trial? No problem. Get in touch with support and we'll extend that for you. @akiomar yes it will automatically renew. You can cancel at any time. @StudioAppsCreate full…
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@TrevorH sorry I didn't got your question quite right.
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Your existing annual plan days are going to be prorated and added to the new annual subscription you purchase. So - no, you don't loose the rest of your money.
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As usual look into spam folder. We always send emails.
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We are aware of this issue. Unfortunately, this is something we're stuck with. No easy fix available in a short term.
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Builds made in trial cannot be uploaded to Play Market.
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Please get in touch with support regarding that.
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@pavendhan right now Apps are demonetized for developers with expired subscription.
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@TrevorH for me this looks like something to look into. We have completely rebuilt our support team recently, so could you please bring this up with support again? Please mention my name in ticket so it gets routed to me. Thanks.
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@TrevorH Look, some Apps are just fine with 30s delay while for others even a two minute delay would be inappropriate. That's why we have settings and it's up to you to decide what's good for your users. In any case if you do monetize we suggest tha…
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@TrevorH if you have concerns regarding monetization changes at a certain date, please get in touch with support and we'll look into your projects and account.
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@TrevorH by all means, 30s delay is absolutely not suitable for all Apps. For some Apps even a two-minute delay is too often. It's up to you to decide. One of the things that does really help disregarding the frequency is the Splash screen. While we…
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There's a failsafe switch built in. The ads start on by default and only demonetize if verified that the developers has an expired subscription. The verification is being repeated in a short amount of time if the App is in use, so again - failsafe.
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@LetMEHearAgainApps no one on the whole planet knows what the world will look like in September. I wish I knew.
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@ADILELMAAZOUZY thank you. Show rate is something that we are thinking how to approach now. Not always in our hands to control.
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@LetMEHearAgainApps you are a bit wrong. We ask the developers to pay just a tiny fraction of their approved income that has increased because of the new monetization model. So in the end the developers on the Advanced monetization model will earn s…
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@LetMEHearAgainApps this is not exactly a promo code... just an implementation detail. I can see the problem: you are on one of the very old legacy plans which we forgot when creating this "coupon". This has been fixed, you can upgrade now…
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@LetMEHearAgainApps there is. Just log into Andromo and you will see a banner with the invitation to upgrade at a special price. This is only available if you have a valid Starter subscription.
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So I can see that you had all your recent issues resolved by Andromo Support. Would you like to post an update here perhaps? ;-)
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(however with Ad SDKs that old you might as well loose your profits due to Ad network policies. We have seen that fill rates drop in old apps)
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No.
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@Hopangga Apps built and published after late march will stop showing ads for developers with expired subscription. I with you the best of luck in learning how to code. Programming is beautiful and coding is fun! Definitely do try and see if that's …