EgorEgorov
EgorEgorov
About
- Username
- EgorEgorov
- Joined
- Visits
- 185
- Last Active
- Roles
- Confirm Email, Member, Administrator, Moderator
Comments
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Problem fixed. I have credited you two additional weeks of service for free for your inconvenience. Sorry about that!
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Yes, I can see the problem and I'm on it. Sorry the support took so long to reach out to me.
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@user_#478678 What browser are you using? Are you trying to upload an attachment? BTW, the same support is reachable via email.
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@ADILELMAAZOUZY @asiyabe please get in touch with support@andromo.com and please absolutely mention packageName(s) of the affected apps and please mention my name. I will take a look at your apps and see if there is something wrong. Please be aware…
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@StudioAppsCreate get in touch with support@andromo.com and please mention my name in email. We will hook you up.
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Try to pay via Stripe.
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Not much we can do. We don't handle payments, Stripe does.
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Try to use HTML Archive feature to embed a video player in an offline web page.
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Please get in touch with support regarding this issue. This is a known issue with some developers, we will manually update version code for you.
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@RikkiBlakk we're on it! we have to make sure everything is absolutely right before we roll out!
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Hey. Indeed there isn't. In the past we only had PayPal and suggested that the users go and cancel via PayPal. There is no such option for Stripe payments, so you need to get in touch with support to cancel payments. However this a feature that we …
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@k3000 it's a bit tricky. Indeed Apple doesn't want templated Apps to be published to App Store, but this is a rule about the content of the App, not the technology itself.
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@StudioAppsCreate rest assured, we read everything on this forum.
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This issue has been resolved.
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@yosefjoe Please get in touch with support, we will resolve your issue immediately.
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@gppacana44 thanks for the kind words :-)
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@serkanisikan yes, I am on it now.
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@serkanisikan you can get in touch with support by emailing at support@andromo.com.
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@serkanisikan hello. I don't quite get what seems to be the problem. I can see your profile and I can understand why is trial started but this is your private data and so I can only discuss this with you via support, not on forums. Please drop us a …
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@PatronusHelppoint there were less than ten customers still left directly paying to the very first PayPal account. And indeed nothing changed for them, we have migrated their payments. So, this is basically a non-issue.
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@MobileAppCenter the signature is not customizable in Andromo. We always sign packages with the same key.
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@LetMEHearAgainApps it really depends on your app, on your users and what is acceptable for them. For example, a wallpaper app can show interstitials as much as you want while you don't want to show ads really often in your sports team app.
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@PatronusHelppoint @UsefulTools.DE @Anonymous Don't worry! You projects stays intact, no one is going to close your account, everything stays perfectly fine. We have canceled a few subscriptions done with the very first PayPal account of Andromo. Th…
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@BuildCode @itawin nope
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@Anonymous ah. We're pretty much on the issue, including me. Indeed we can't see the payment. We are in touch with mr. Adams regarding this issue. Things are not going to be fast with this case.
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@Anonymous please get in touch with support@andromo.com
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Okay guys you can rebuild now, issues fixed. Please let me know how it works for you. @Mtunearck
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@RikkiBlakk you definitely need to rebuild all apps (please begin in an hour as right now we're fixing build issues) to get new SDK updates and interstitial optimizations. Some new new features are going to be enabled in mid April but are being bund…
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@Mtunearck we're on it. Fix expected within an hour.
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@itawin @devxack @afafzike here comes the good news for you: https://forums.andromo.com/discussion/2918/exciting-new-monetization-opportunities-in-andromo/