tech_support
tech_support
About
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- tech_support
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- Member, Moderator
Comments
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@thashrif Please look at your support ticket, and give us an answer. We are trying to help you there.
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Update info: 10 June 2019 - Add push notification service - OneSignal (with more tariff plans and more attractive prices ) more info here; - Fixed a big bunch of errors. Please, update your apps, if you see such method calls in your crash stack trac…
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From now support service with new design and functionality available for this link - https://support.andromo.com/add-ticket
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@partsofspeech Please, create a ticket with your problem here. Thanks.
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Hi, @zoomboxlabs Our apologies for not meeting your expectations, but we hope you will understand that we're doing our best and placing certain priorities on coming updates.We are working hard for a significant updates for existing builder with new…
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@olique We are now finding the best problem-solving options. Get a little bit of patience in the near future we will give you an option that will satisfy your needs.
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Update info: 15 May 2019 - Add "Rate Us Pop-Up" feature (Professional plan); - Fixed a big bunch of errors. Please, update your apps, if you see such method calls in your crash stack traces (Google Play Dev Console): 1. com.bumptech.glide.…
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@nickdavies100 Thanks for your advice. It's nice to hear that your problem has been solved.
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Hello, @nickdavies100 create a ticket here http://support.andromo.com and we will resolve that issue.
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@nickdavies100 Unfortunately no, at this moment. As soon as new information comes we will immediately let you know about it.Thanks for your patience.
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@absordor Thank you for your suggestion. We will take this information to the future major upgrade. We can`t say to you about a concrete release date, but we are now working hard for the quickest release of the major update.
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@anoopvaish user - @wallpaper rightly prompts you. After our last update, we are turned back old interstitial ad timings and now minimal time between ads 2 min. And from now, you must build apps with only new (available) time parameters.
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@johao_2017 @tones702 @meghak We return interstitial timings because appears crashes after builds (build failed exception) of Andromo users. If you after build process have the message about "the app was successfully built", then your use…
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Update info: We should note with regret, that with the implementation of more customizable interstitial timings, we were confronted with the problem of many builds failed in our users.So for now, we are returning old interstitial ad timings until we…
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Update info: 08 April 2019 - Fixed "back button" move after appearing alert pop-up (HTML and web activities)- Hide URL if disappear internet connection while going loading activities.
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@arilk Thank you for your suggestion. We know about this problem and we are now working hard for the release of the major update with this functionality.
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@atlas These were short technical failures. We removed them as quickly as possible, at the moment everything is working smoothly. If you have any other issues, feel free to write to our support. We will try to resolve your problem within the shortes…
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Hello, @zexica create a ticket here http://support.andromo.com and we will resolve that issue.
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Update info: 03 April 2019- Modified alert pop-up in "Website" and "HTML archive" activities. Added "Cancel" button for the pop-up;- Fixed specific crashes. If you see in your Google Developers Console crashes with thes…
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@blancoynegro If we correctly understand your message, unfortunately, we can`t say to you about a concrete release date, but we are now working hard for the quickest release of the major update. All current news about updates, you can read here on t…
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@matias87 Thanks for the advice. We'll see what we can do about it.
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Update info: 01 April 2019- Hide URL and show alert pop-up about "no internet connection" in "Website" and "HTML archive" activities.
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@olique Thank you for your suggestion, we are working on it.About the introduction of this functionality in future updates, you can read in this thread.
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@tbizzle01 Thank you for your suggestion.We will take this information to the future major upgrade.
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25 March 2019 - More customizable interstitial timings.
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Hello, you can use http://support.andromo.com/kb/activities/custom-page-activity
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Hello @onejiro18. Create please ticket on http://support.andromo.com, and we will investigate that problem.
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@rakazi10 in Monday will some update for interstitial. @anteos update with audio, podcast, radio activities was live at 15 March 2019. If you still will see crashes in Google Play Console contact us. And next minor update will be with exact dates.
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Hello @zexica create ticket here http://support.andromo.com and we will resolve that issue.
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Hello @biljasut. Can you tell the name of your project with such issue or send apk file directly, we will investigate that.